Wholesale Payment Policy

Thank you for partnering with Asheville Tea Company! To help us process and ship orders as quickly as possible, payment is required before shipment unless your account has been approved for net terms.

Our Standard Payment Options

We require wholesale customers to use one of the following payment methods unless approved for net terms:

• Place your order through Faire (payment is collected at checkout)
• Order through our Wholesale Portal (payment is collected at checkout)
• Place your order by email and pay using the payment link included on the invoice or by ACH

Once payment is received, we'll get your order on its way. If an invoice remains unpaid, we'll send friendly reminder emails until payment is received.

Need Net Terms?

We understand that some businesses have purchasing requirements that don't fit our standard payment process. If your organization requires payment by check or has corporate purchasing policies that require net terms, you're welcome to apply.

Applications are reviewed based on:

• The reason for the request
• Your payment history with Asheville Tea Company
• Your account being current and paid in full
• Our internal credit review process

Net terms are approved on a case-by-case basis, and we may consider additional factors when needed.

Check Payments

To keep orders moving efficiently, check payments are reserved for customers with approved net terms unless other arrangements have been made in advance.

We appreciate your partnership and your understanding as these policies help us provide reliable service and timely fulfillment for all of our wholesale customers.