Check on an order or find a quick answer below.
Sign in with the email you used at checkout. We'll send you a 6-digit code — no password needed — and you'll see the status and tracking for every order, including guest orders.
Ordered a pre-order item? Once you're signed in, its estimated ship date will show up right here.
We do not currently have a storefront, but we work with many amazing retailers nationwide. Check out this map to find one near you.
Our tea bags are made of 100% plant-based material.
We're in a temporary space right now, so local pickup is paused. We'll offer it again once we move into our new downtown production space!
We don't offer custom blends, but our 50-count bulk packs come as individually wrapped tea bags, and they're a favorite for weddings and gifts.
Thanks so much for asking, and we hear your request! We'll look into bringing more blends back to our line soon. Thanks!
We don't have a business phone line, but email us at orders@ashevilleteacompany.com and we'll get back to you quickly.
We'd love to work with you! Please fill out our wholesale application and our team will be in touch.